Legal notice

Terms of Use

The website www.phos-cosmetics.gr is the online presence of the pharmacy M. Lempesi & SIA O.E., located at 8 28th October Street, Drosia - Chalkida, Greece, VAT number 997591027. The pharmacy provides users with the ability to place orders for para-pharmaceutical and cosmetic products 24 hours a day, 7 days a week through the website.

Users can choose their preferred:

  • payment method

  • shipping location or in-store pickup

  • type of receipt (retail receipt or sales invoice)

According to Greek law, the sale of pharmaceutical products and prescription fulfillment through the internet is prohibited.

Changes to Terms and Services

The website www.phos-cosmetics.gr reserves the right to update or amend these terms and conditions at any time, in accordance with the needs of the pharmacy and applicable pharmaceutical legislation.
Any changes will not affect orders already placed.
We also reserve the right to modify the nature or content of the website, or to suspend or terminate its operation temporarily or permanently, at any time and without notice.
Service disruptions may also occur due to circumstances beyond our control.

Copyright

The website www.phos-cosmetics.gr is the official website of the business Pharmacy M. Lempesi & SIA O.E.
All content published on this website, including names, texts, images, photos, logos, and graphics, is the exclusive property of the company and is protected by Greek and international laws on Intellectual Property and Unfair Competition.

User Responsibilities

Users must read and accept the Terms of Use before registering or placing an order on the website www.phos-cosmetics.gr.
By using the services of the website, the user is deemed to have unconditionally accepted these terms.

Use of the website must be lawful and must not hinder other users.
Visitors/users agree not to:

  • Upload, transmit, or share content that is illegal or harmful

  • Violate public morality and accepted social standards

  • Share discriminatory or offensive material

  • Infringe on the privacy rights of others

The services offered on this website are intended only for adults. Use by minors is strictly prohibited.
www.phos-cosmetics.gr bears no responsibility for any use of the site by minors, as it cannot verify users’ ages.

Limitation of Liability

The team behind www.phos-cosmetics.gr makes every effort to provide high-quality services.
However, the site bears no responsibility for side effects or damages resulting from:

  • Incorrect product selection by the user

  • Improper or careless use

  • Manufacturer liability (e.g., production defects, inaccurate instructions, etc.)

In the case of a defective product, our liability is limited to its replacement, provided that the return conditions are met.

  • Returns are accepted within 14 days from the receipt date, as long as products are unused.

  • Discount coupons cannot be used for purchases issued with an invoice.

  • Certain promotional offers may include limits (e.g. max 3 units per product), due to availability restrictions.

We do not guarantee uninterrupted service or the absence of errors.
We also cannot guarantee product availability, which is influenced by both national and international supply chains.
Customers will be informed of unavailability in a timely manner, and refunds will be processed promptly where necessary.

Delays in order processing due to force majeure (e.g., natural disasters, strikes) are not the responsibility of the website or its partners.

Finally, product information is provided by manufacturers or distributors, and we are not responsible for any inaccuracies.